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Get your Restaurant MBA
learn how the best restaurateurs are making more profit and growing quicker no matter the state of the economy
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Featured Blogs
Revenue Recovery
Your Spanish-Speaking Customers Are Still Hanging Up. Here Is the Fix.
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Frequently asked questions
We’ve answered some of the most common queries below to help you make an informed decision.
Still have questions?
We will get them answered.
How will my kitchen be able to receive the orders that Certus AI takes?
Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.
Can Certus AI process payments over the phone?
Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.
How will Certus AI handle customers who struggle to speak English?
Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English. Certus also takes calls in Spanish, included as standard.
How would you provide us with support, and do we need to pay for it?
You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.
Will I be able to see a report of how Certus AI is doing?
Yes. You get a dashboard showing every call, delivery, reservation and order Certus handles, so you can see exactly what it's capturing.
Maximise Profit By Never Missing A Call Again!
Built to help restaurants answer every call,
capture more orders, and recover missed revenue.
Backed By
Rated 4.5/5 on Trustpilot
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Copyright © 2026 Certus Inc.
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