The Certus AI Blog: Restaurant Automation & Technology

We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.

The best alternative to Hostie AI

The best alternative to Hostie AI

Hostie AI handles reservations and guest messaging well, but it does not complete live phone orders. This guide compares Hostie AI and Certus AI feature by feature, so restaurant owners can find the right voice AI for their operation.

June 19, 2026
The best Voice AI for Italian Restaurants

The best Voice AI for Italian Restaurants

Italian restaurants lose significant revenue every week to unanswered phone calls. This guide covers how restaurant voice AI works, what to look for in a system, and how Baci Trattoria recovered $50K in missed call revenue by switching to Certus AI.

June 18, 2026

The best strategies for effective Restaurant Reservations Management

No-shows, missed calls, and empty tables on slow nights are all fixable problems. This guide covers the most effective strategies for restaurant reservations management in 2026, including how AI tools are helping operators capture every booking without adding staff.

June 18, 2026
How can restaurants use AI agents?

How can restaurants use AI agents?

AI agents are handling phone calls, customer messages, staff scheduling, and more in real restaurants right now. This guide breaks down where they deliver the most value, what their limits are, and how to get started without overhauling your operation.

June 18, 2026

How to create a restaurant budget that works (the one-page version)

Most restaurant operators avoid budgeting. Discover the simple, one-page budget that actually works to control costs, boost profit, and end financial stress. Get your restaurant on track today.

June 12, 2026
AI Phone System for Restaurants

AI Phone System for Restaurants: AI replaces hold music

Stop losing revenue from missed calls! Discover how AI phone systems for restaurants in 2026 automate orders, integrate with POS, and free up staff. Boost your profits now.

June 11, 2026
Benefit from closing of chain restaurants

Chain Restaurants are closing Hundreds of Locations in 2026. Their Customers have to eat somewhere.

Chain restaurants are closing hundreds of locations in 2026. Learn how your independent restaurant can capture this new demand by optimizing search, calls, & first orders.

June 10, 2026
AI Receptionist for Restaurants

AI Receptionist for Restaurants: Reservations, Questions, and every Call Answered

Missed calls cost restaurants thousands. Discover how an AI receptionist answers every call, books reservations, takes orders, and boosts your bottom line, freeing staff for guests.

June 10, 2026

AI for Restaurants: What works for Independents and what's hype?

An operator's honest map of AI for restaurants - the few use cases that pay off for independents, the ones that don't yet, and where to start.

June 6, 2026

Frequently Asked Questions

Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.

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How will my kitchen be able to receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Can Certus AI process payments over the phone?

Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.

How will Certus AI handle customers who struggle to speak English?

Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.

How would you provide us with support, and do we need to pay for it?

The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.

Will I be able to see a report of how Certus AI is doing?

You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.

Still have questions?

Get in touch now and we can help you with all your queries right away

Book a demo

27 operators booked a call this week

Create your account today and get started for free!

Book a demo

27 operators booked a call this week