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Blog
The Certus AI Blog: Restaurant Automation & Technology
We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.
Customer Success
Revenue Recovery
38% of Consumers Are spending less at Restaurants. Here's how Independent Operators are fighting back.
Diners are spending less in 2026. Discover how independent restaurants are using smart strategies, AI automation, and data to boost profits and thrive despite economic pressures.
Industry Trends
AI & Resturant
Former Uber CEO Says Restaurants are factories. The Restaurant Tech that's making him right.
Travis Kalanick called restaurants 'factories.' Discover how AI solutions and automation are transforming operations, solving labor shortages, and boosting profits in 2026.
Customer Success
Industry Trends
Restaurants are adding more tech. Customers are getting less happy. Here's what to do about it.
Restaurant tech often frustrates customers. Discover how invisible AI phone agents automate annoying tasks, free up staff, and boost hospitality without creating new problems.
Frequently Asked Questions
Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.
How will my kitchen be able to receive the orders that Certus AI takes?
Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.
Can Certus AI process payments over the phone?
Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.
How will Certus AI handle customers who struggle to speak English?
Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.
How would you provide us with support, and do we need to pay for it?
The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.
Will I be able to see a report of how Certus AI is doing?
You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.
Create your account today and get started for free!
Built to solve the problem of missed calls and lost revenue for restaurants everywhere.
Copyright © 2026 Certus Inc.
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