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Blog
The Certus AI Blog: Restaurant Automation & Technology
We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.
Marketing & Strategy
Revenue Recovery
The Restaurants Pulling Ahead This Year All Made the Same Move
Restaurant365's mid-year survey of 420+ operators found a widening profitability gap: AI adopters report lower food and labor costs while everyone else absorbs increases. What the data says and the three moves to make.
Revenue Recovery
Marketing & Strategy
Your Spanish-Speaking Customers Are Still Hanging Up. Here Is the Fix.
The three kinds of bilingual answering service, side by side: what they cost, which ones take orders into your POS, and why Spanish should never be a paid add-on. From an operator who ran 11 restaurants.
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Marketing & Strategy
Revenue Recovery
The One Number That Decides Whether Your Restaurant Makes Money
Prime cost is food cost plus labour cost, and it decides whether your restaurant makes money. The formula, the 60% target, the pay-yourself trap that hides ten points, and where the problem actually lives.
Frequently Asked Questions
Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.
How will my kitchen be able to receive the orders that Certus AI takes?
Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.
Can Certus AI process payments over the phone?
Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.
How will Certus AI handle customers who struggle to speak English?
Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.
How would you provide us with support, and do we need to pay for it?
The complete onboarding is 3 simple steps and requires only 45 minutes of your time. This includes filling out an onboarding form, a POS integration call with your dedicated support rep, and from there we can go live the same day.
Will I be able to see a report of how Certus AI is doing?
You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.
Create your account today and get started for free!
Built to solve the problem of missed calls and lost revenue for restaurants everywhere.
Copyright © 2026 Certus Inc.
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