Blog
The Certus AI Blog: Restaurant Automation & Technology
We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.

AI & Resturant
The best Voice AI for Italian Restaurants
Italian restaurants lose significant revenue every week to unanswered phone calls. This guide covers how restaurant voice AI works, what to look for in a system, and how Baci Trattoria recovered $50K in missed call revenue by switching to Certus AI.

Marketing & Strategy
Revenue Recovery
The best strategies for effective Restaurant Reservations Management
No-shows, missed calls, and empty tables on slow nights are all fixable problems. This guide covers the most effective strategies for restaurant reservations management in 2026, including how AI tools are helping operators capture every booking without adding staff.

AI & Resturant
How can restaurants use AI agents?
AI agents are handling phone calls, customer messages, staff scheduling, and more in real restaurants right now. This guide breaks down where they deliver the most value, what their limits are, and how to get started without overhauling your operation.
Frequently Asked Questions
Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.
How will my kitchen be able to receive the orders that Certus AI takes?
Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.
Can Certus AI process payments over the phone?
Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.
How will Certus AI handle customers who struggle to speak English?
Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.
How would you provide us with support, and do we need to pay for it?
The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.
Will I be able to see a report of how Certus AI is doing?
You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.





