Certus + Toast
one seamless stack.
Together, Certus and Toast turn your phone line into a revenue channel. Every callgets answered instantly by an AI agent trained on your exact menu, modifiers, and hours. Orders, reservations, and catering inquiries flow directly into Toast POS — no manual entry, nomissed tickets, no version drift between phone orders and walk-ins.
Features
Your restaurant's most reliable employee.
Always on. Never tired. Perfectly trained. Never calls in sick.
24/7 Call Answering
Never miss a single order again even during rush hour.
POS Order Sync
Orders are placed directly into your POS/KDS with full accuracy.
Smart Upselling
AI suggests pairings, add-ons, and combos to increase AOV automatically.
Reservations + Event Triage
Certus handles bookings, availability, and routes complex queries.
Multilingual Support
English, Spanish, and other languages support helps customers feel understood instantly.
Analytics Dashboard
Track calls answered, revenue recovered, peak times, and requests.
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Excellent

Combinator
Best Restaurant Tech 2025
Trusted by restaurateurs, takeaways, cafés, and franchises.
Verified reviews from restaurants using Certus in real service conditions.
Three steps from ring to Toast ticket.
No new hardware. No staff training. Certus plugs directly into your Toast POS.

step 1
Customer calls
Your existing phone line rings. Certus answers in under one second, by name, in the caller's preferred language.

step 2
Certus Takes the Order
Reads your live Toast menu. Handles modifiers, substitutions, and dietary requests. Captures payment by call, SMS link, or at pickup.

step 3
Order Fires to Toast POS
The full ticket appears in Toast POS and on your KDS, just like a counter order. Your kitchen makes it. Your staff stays focused on the dining room.
ROI Calculator
Calculate your potential ROI with Certus
Use this quick calculator to estimate how much revenue your restaurant loses due to missed phone calls. And how much Certus AI could recover — automatically.
Combinator
Revenue Lost Per Month
$1,08,180
Revenue Lost Per Year
$17,28,000
Locations Total Monthly Loss
$17,28,000
This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.
Combinator
Revenue Lost Per Month
$1,08,180
Revenue Lost Per Year
$17,28,000
Locations Total Monthly Loss
$17,28,000
This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.
Combinator
Staff Time Saved Per Month (hours)
$1,08,180
Equivelent Labour Cost Saved
17,28,000
Locations Total Monthly Time Saved
$17,28,000
Locations Total Monthly Labour Cost Saved
$17,28,000
This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.
Comparison
Why Toast operators choose Certus over the rest.
Feature
Certus
Recommended
Loman
Slang
Maple
Toast POS integration
Same-day setup
Flat monthly fee (no per-minute)
Month-to-month contract
(3-12 mo)
30-day money-back guarantee
No setup fees
($149)
English + Spanish included
(no Spanish)
($99/mo add-on)
Takes complete phone orders
(redirects to online)
(add-on)
Payment processing (call/SMS/pickup)
(call only)
Catering inquiry capture
Co-founder + engineering direct support
Full support
Partial / paid add-on
Not available
Integrations
Explore Integrations
Connect your favourite tools
Blog
The Modern Restaurateur’s Playbook
Industry insights on labor costs, front of house efficiency, and the future of hospitality
Frequently Asked Questions
Common questions from restaurant owners on Toast POS, evaluating Certus AI.
Hear Certus in Action.
Enter your phone number and hear how Certus handles a real Toast restaurant order in under 60 seconds.




