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Case Studies
These case studies show how restaurants of different sizes used Certus AI to:
100% call coverage, zero missed opportunities
Featured
Peak-hour phone calls went unanswered. Staff had to choose between customers at the counter and callers on hold. Orders were being lost daily.
Certus AI was deployed as a 24/7 phone agent, trained on the menu and integrated directly with the POS.
John & Sam
Owners at Metro Pizza
Frank used to throw the phone in the garbage on a busy night. Now an employee named Tony answers every call — and his regulars have no idea she isn’t real.
$50K+
Revenue generated from previously missed calls
1,000+
Orders taken by Certus
130+ hrs
Saved by staff no longer on the phone
Frank
Owner, Baci Trattoria & Pizza
+$112,000
Sales
+54%
Growth
+$29,000
Savings
Raul
Owner at Dirty Bird
Rico Gray
Owner, Jimmy’s Seaside Burgers and Wings
Kwabena
CEO at Ike’s Cafe and Grill
Mohammed
Owner, Manhattan Deli and Grill · Tupelo, MS
Michelle Esposito
Owner, Italian Pizza and Pasta
Ra Kadulo
Owner at Gold Coast Kitchen
Virgil Avanzado
Owner at Boardwalk Pizza
Spyros Marinos
Owner at Stations Restaurant and Catering
Radley Kawamoto
General Manager at The Gatsby Hawaii
27 operators booked a call this week