customer stories

Real restaurants. Real results

See how operators used Certus to answer every call, recover missed orders, and keep their teams focused during the rush

The Hardest Part of Running a Restaurant Is People. Jimmy's Seaside Solved the Phone Part with Certus AI

How Manhattan Deli and Grill Added $30,000 a Month with Certus AI

“That Phone Is Our Lifeline.” How Italian Pizza and Pasta Stopped Losing Calls with Certus AI

From Five Phone Lines to One AI: How Baci Trattoria Stopped Losing Orders with Certus AI

How Ike’s Cafe and Grill Recovers $18,000/Month in Missed Revenue with Certus AI

How Dirty Bird Chicken N’ Waffles Went From Skeptic to Superfan with Certus AI

How Boardwalk Pizza Captured $70,000+ in Orders and Freed 195 Hours of Staff Time with Certus AI

How Stations Restaurant Added Nearly Six Figures in Annual Revenue with Certus AI

How The Gatsby Hawaii Recovered $8,354/Month in Missed Revenue with Certus AI

How Gold Coast Kitchen Recovers $30,000/Month in Missed Revenue with Certus AI

Frank

Owner, Baci Trattoria & Pizza

From Five Phone Lines to One AI: How Baci Trattoria Stopped Losing Orders with Certus AI

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$50K+

Revenue generated from previously missed calls

1,000+

Orders taken by Certus

130+ hrs

Saved by staff no longer on the phone

Raul

Owner at Dirty Bird

How Dirty Bird Chicken N’ Waffles Went From Skeptic to Superfan with Certus AI

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90%

Call handle rate — consistent, every service

11 hrs/week

Saved by staff no longer answering phones

24/7

Calls answered even when the restaurant is closed

Rico Gray

Owner, Jimmy’s Seaside Burgers and Wings

The Hardest Part of Running a Restaurant Is People. Jimmy's Seaside Solved the Phone Part with Certus AI

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$20K+

Revenue generated from previously missed calls

3,000+

Calls answered by Certus

100+ hrs

Saved by staff no longer on the phone

Kwabena

CEO at Ike’s Cafe and Grill

How Ike’s Cafe and Grill Recovers $18,000/Month in Missed Revenue with Certus AI

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$18K+/mo

Recovered from previously missed calls

10,000+

Calls answered by Certus

350+ hrs

Saved by staff no longer tied to the phone

Mohammed

Owner, Manhattan Deli and Grill · Tupelo, MS

How Manhattan Deli and Grill Added $30,000 a Month with Certus AI

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$30K+/mo

Added revenue from calls that used to go unanswered

7,000+

Calls answered by Certus

250+ hrs

Saved by staff no longer on the phone

Michelle Esposito

Owner, Italian Pizza and Pasta

“That Phone Is Our Lifeline.” How Italian Pizza and Pasta Stopped Losing Calls with Certus AI

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$60K+

Revenue generated from previously missed calls

1,500+

Orders placed through Certus

120+ hrs

Saved by staff no longer on the phone

Ra Kudolo

Owner at Gold Coast Kitchen

How Gold Coast Kitchen Recovers $30,000/Month in Missed Revenue with Certus AI

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$30K+/mo

Saved from missed calls

10+ hours/week

Saved by staff no longer answering phones

80% upsell rate

On every order

Virgil Avanzado

Owner at Boardwalk Pizza

How Boardwalk Pizza Captured $70,000+ in Orders and Freed 195 Hours of Staff Time with Certus AI

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$70,000+

In revenue captured through Certus AI

5,000+

Calls handled without a single staff member

195+ hrs

Of staff time saved and redirected to the floor

Spyros Marinos

Owner at Stations Restaurant and Catering

How Stations Restaurant Added Nearly Six Figures in Annual Revenue with Certus AI

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$2,500/mo

Saved in labour costs

$3,722/mo

Added in monthly upsells

95%

Of calls previously missed — now answered 24/7

Radley Kawamoto

General Manager at The Gatsby Hawaii

How The Gatsby Hawaii Recovered $8,354/Month in Missed Revenue with Certus AI

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$8,354/mo

Saved from previously missed orders

38 hours

Saved per month by staff no longer on the phone

24/7

Calls answered even when the restaurant is closed

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