The Certus AI Blog: Restaurant Automation & Technology

We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.

The future of voice agents for restaurants

AI phone agents for restaurants are changing how calls get handled and revenue gets captured. Here's where voice agents stand today and where they're headed.

May 19, 2026
IVR systems for restaurants vs voice AI, what works in 2026

IVR systems for restaurants vs voice AI: what works in 2026

IVR systems for restaurants frustrate callers and lose orders. See how restaurant voice AI answers every call, takes orders, and boosts revenue automatically.

May 19, 2026
Mission critical Voice AI restaurants

Why Voice AI is becoming mission-critical for Independent Restaurants

Voice AI is becoming mission-critical for independents, like online ordering five years ago. What operators need to know about adoption, ROI, and vendors.

May 15, 2026
Skytab POS Review

Skytab POS Review: What Operators should know before switching

Skytab POS review by an operator: contract terms, processing rates, the free hardware trap, and the missing piece that costs you revenue. Honest take.

May 15, 2026
AI answering for restaurants

AI answering for restaurants: How to capture every order

Generic AI fails restaurants. Discover how purpose-built AI phone agents capture every order, integrate with POS, and boost revenue by eliminating missed calls. Stop losing money.

May 13, 2026
Toast vs Square for Independent Restaurants

Toast vs Square for Restaurants: Which POS is better for Independents?

Operator breakdown of Toast vs Square for independent restaurants. Pricing, hardware, integrations, and the layer most operators miss. Real comparison

May 13, 2026
Your Spanish-Speaking Customers Are Hanging Up. Here's Why.

Your Spanish-Speaking Customers Are Hanging Up. Here's Why.

Is your restaurant losing Spanish-speaking customers? A bilingual AI phone agent solves language barriers, captures missed orders, and boosts revenue. Find out how to implement it today.

May 8, 2026
Slang AI vs Certus AI - Voice AI Comparison for Restaurants in 2026

Best Slang AI Alternative for Restaurants? Comparing Conversational Ordering vs Text-to-Order

Which AI phone system is best for your restaurant? Compare Slang AI's reservation focus with Certus AI's full order capture. Stop losing revenue from missed calls. Find the best Slang alternative.

May 7, 2026
How Dirty Bird Stopped Losing Phone Orders on Square POS

How Dirty Bird Stopped Losing Phone Orders on Square POS

Discover how Dirty Bird Chicken N' Waffles stopped losing phone orders on Square POS. Learn their secret to boosting revenue & staff morale with AI phone agents.

May 7, 2026

Frequently Asked Questions

Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.

Still have questions?

Get in touch now and we can help you with all your queries right away

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How will my kitchen be able to receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Can Certus AI process payments over the phone?

Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.

How will Certus AI handle customers who struggle to speak English?

Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.

How would you provide us with support, and do we need to pay for it?

The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.

Will I be able to see a report of how Certus AI is doing?

You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.

Still have questions?

Get in touch now and we can help you with all your queries right away

Book a demo

27 operators booked a call this week

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Book a demo

27 operators booked a call this week