The Certus AI Blog: Restaurant Automation & Technology

We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.

How to implement voice AI in restaurants: A step-by-step guide for 2026

Learn how restaurants can implement voice AI to capture every call, reduce order errors, and streamline operations. Step-by-step guide, stats, and practical tips included.

December 9, 2025

Restaurant Order Automation with an AI Phone Agent in 2026

A practical guide to how restaurants in the US use AI phone agents to automate orders, reduce missed calls, and streamline daily operations

December 3, 2025

Certus AI's Restaurant Voice AI Integration with a POS

Learn how Certus AI's restaurant voice AI integrates directly with Square, Toast, Clover and other POS systems. Discover how automated order entry eliminates errors, saves $9,051 monthly, and sends every phone order straight to your kitchen.

November 27, 2025

How to save Money as a Restaurant with Voice AI

Discover how restaurants save money with voice AI by capturing missed calls, reducing order errors, and increasing ticket sizes. Learn specific strategies to cut costs and boost revenue using AI phone systems.

November 26, 2025

AI Call Centers for restaurants explained

Learn how AI call centers for restaurants answer every call, take perfect orders, and send them to your POS automatically. Discover why restaurants save money and even triple delivery revenue with voice AI technology.

November 20, 2025

The best Alternative to SoundHound: Why Restaurants choose Certus AI

Discover why Certus AI is the best alternative to SoundHound for independent restaurants. Compare phone-focused AI vs omnichannel platforms, see real revenue impacts of $400K+ annually, and learn why restaurants switch from enterprise voice AI to specialized solutions.

November 19, 2025

The best Slang AI Alternative

Discover why Certus AI is the best alternative to Slang AI for restaurants. Compare features, POS integration capabilities, and real revenue impact. Learn why restaurants switch to Certus for direct phone ordering and intelligent upselling.

November 14, 2025

Restaurant Management Software vs. Restaurant Voice AI

Compare restaurant management software vs restaurant voice AI. Learn which restaurant technology delivers faster ROI, costs less to implement, and helps restaurants save money.

November 13, 2025

Never Miss a Customer Call - with AI Phone Agents for Restaurants

Stop missing restaurant calls during peak hours. AI phone Agents for restaurants answer every call 24/7, take orders directly to your POS, handle reservations, and help restaurants save money.

November 5, 2025

Frequently Asked Questions

Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.

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How will my kitchen be able to receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Can Certus AI process payments over the phone?

Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.

How will Certus AI handle customers who struggle to speak English?

Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.

How would you provide us with support, and do we need to pay for it?

The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.

Will I be able to see a report of how Certus AI is doing?

You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.

Still have questions?

Get in touch now and we can help you with all your queries right away

Book a demo

27 operators booked a call this week

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Book a demo

27 operators booked a call this week