The Certus AI Blog: Restaurant Automation & Technology

We’re re-engineering the front of house for every restaurant, starting with a $100B phone problem.

The Top 5 Restaurant Technologies for 2026

Discover the top 5 restaurant technologies that are most relevant for success in 2026. Learn how to save money with AI phone ordering systems, how to use smart kitchen displays and why integrated solutions boost margins by 25-35%.

November 4, 2025

The Top Use Cases of AI in Customer Service

This quality update brings canvas and layer panel improvements. We've updated the Component symbol throughout the app to differentiate it from Grids

October 31, 2025

What is an AI Phone Ordering System?

What is an AI phone ordering system is and how does it transforms restaurant operations? Learn about features, implementation, costs, and why restaurants save money with automated phone ordering.

October 30, 2025

How Restaurants can use AI to automate Orders and Phone Calls

AI phone systems help restaurants automate orders, capture every call and recover six figures in lost revenue yearly. Real owner insights on setup, costs, and customer experience with Voice AI technology

October 24, 2025

Frequently Asked Questions

Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.

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How will my kitchen be able to receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Can Certus AI process payments over the phone?

Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.

How will Certus AI handle customers who struggle to speak English?

Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.

How would you provide us with support, and do we need to pay for it?

The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.

Will I be able to see a report of how Certus AI is doing?

You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.

Still have questions?

Get in touch now and we can help you with all your queries right away

Book a demo

27 operators booked a call this week

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Book a demo

27 operators booked a call this week