AI phone ordering for restaurants

Answer every call. Take every order.

Certus is the AI phone agent for restaurants. It takes orders, manages reservations, and integrates with your POS.

See how it works

TRUSTED BY the best

PROOF FROM BUSY RESTAURANTS

Why do operators trust AI to take their phone calls?

From Independents to Franchises and Chains, restaurants like yours use Certus to save on missed calls, make more from upsells, and increase staff efficiency

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

“Our team can assist guests while Certus manages calls.”

Lisa Morgan, Gold Coast Kitchen

THE MISSED-CALL PROBLEM

Why missed calls  cost more than you think.

The average restaurant make $7000 a month with Certus AI. It pays for itself in the first 2 days of going live.

WITH certus AI

+$7,000/mo recovered

Orders captured

Upsells added

Staff time saved

HOW CERTUS WORKS

What does the AI do?

Certus takes every phone call conversationally, picks up instantly, and syncs all info to your POS or Reservation system (an never takes any cash out of your register)

WHAT CERTUS HANDLES

Every single situation gets handled by Certus, she never has an off day

It never rushes a customer, never forgets to upsell, never forgets a customer, and never puts someone on hold to deal with the floor. Every call answered on the first ring, every order taken the same way

Phone orders

Certus takes pickup and delivery orders without  pulling your team away from service.

Call overflow

When the phone keeps ringing, Certus answers  multiple guests at once - no hold music, no missed calls.

Guest Questions

Answers hours, menu items, and availability without interrupting staff.

Smart upsells

Suggests sides, drinks, and  add-ons while guests are ordering.

Catering requests

Captures guest count, date, and  contact details for follow-up.

POS handoff

Confirmed orders are sent into the system your  team already uses, so the kitchen can keep moving.

Multilingual support

Certus understands guests across accents  and languages, so more callers feel heard.

we have got skin in the game

Try it for 30 days, or  get your money back.

Go live fast and if Certus does not recover enough revenue to earn its place, you get your money back.

30-day money-back

No Contract

Same day setup

No Setup Fee

secure payments

Can the AI take payments? Is it Safe?

Every payment is taken through a secure gateway that is fully compliant. We take absolutely no order fees!

Payment links

Send guests a secure payment link if they prefer not to share card details.

Over-the-phone payment

Certus securely collects card details and completes payment quickly.

Saved payment memory

Returning guests can use a saved card, like “use the card ending in 412.”

THE OPERATOR MINDSET

Small leaks become expensive habits

You already paid to make the phone ring. Small misses feel harmless until they repeat across every shift.

Small exceptions, every shift

Easy to ignore alone & expensive when repeated

Certus brings consistency

The system is in place before the rush hits.

Comparison

Tried an AI phone system before? What makes us different?

The devil is in the details

Certus AI

Loman AI

Maple

Slang AI

Price (with ordering)

Price (with ordering)

$399/mo + $0.50/min

$280-330/mo

$399-599/mo

Setup Fee

-

$149

-

-

POS Integrations

Take phone orders

(Add-on)

Hallucination Protection

Payment Processing

On call, via link or at pickup

Yes, but transfers customers to new line

On call only
(no pickup option)

No

Multilingual

(No Spanish)

($99/mo add-on)

Contract

Monthly Billing

3-12 months

3-12 months

Monthly

Setup Time

Same day

24 hours

24 hours

24 hours

Direct Chat Support

Refund Policy

(30 Day Money Back Gaurantee)

THE MISSED-CALL PROBLEM

Why missed calls  cost more than you think.

The average restaurant make $7000 a month with Certus AI. It pays for itself in the first 2 days of going live.

Michael Reeds

Owner & Chef, For The Win

We recovered $12,400 in phone orders after adding Certus.  That alone was worth it.

Read full case study

$12,400 +

in monthly phone orders

$12,400 +

in monthly phone orders

$12,400 +

in monthly phone orders

Rico Gray

Owner, Jimmy’s Seaside Burgers and Wings

The Hardest Part of Running a Restaurant Is People. Jimmy's Seaside Solved the Phone Part with Certus AI

Read full case study

The Hardest Part of Running a Restaurant Is People. Jimmy's Seaside Solved the Phone Part with Certus AI

$20K+

Revenue generated from previously missed calls

3,000+

Calls answered by Certus

100+ hrs

Saved by staff no longer on the phone

Mohammed

Owner, Manhattan Deli and Grill · Tupelo, MS

How Manhattan Deli and Grill Added $30,000 a Month with Certus AI

Read full case study

How Manhattan Deli and Grill Added $30,000 a Month with Certus AI

$30K+/mo

Added revenue from calls that used to go unanswered

7,000+

Calls answered by Certus

250+ hrs

Saved by staff no longer on the phone

Michelle Esposito

Owner, Italian Pizza and Pasta

“That Phone Is Our Lifeline.” How Italian Pizza and Pasta Stopped Losing Calls with Certus AI

Read full case study

“That Phone Is Our Lifeline.” How Italian Pizza and Pasta Stopped Losing Calls with Certus AI

$60K+

Revenue generated from previously missed calls

1,500+

Orders placed through Certus

120+ hrs

Saved by staff no longer on the phone

Frank

Owner, Baci Trattoria & Pizza

From Five Phone Lines to One AI: How Baci Trattoria Stopped Losing Orders with Certus AI

Read full case study

From Five Phone Lines to One AI: How Baci Trattoria Stopped Losing Orders with Certus AI

$50K+

Revenue generated from previously missed calls

1,000+

Orders taken by Certus

130+ hrs

Saved by staff no longer on the phone

Kwabena

CEO at Ike’s Cafe and Grill

How Ike’s Cafe and Grill Recovers $18,000/Month in Missed Revenue with Certus AI

Read full case study

How Ike’s Cafe and Grill Recovers $18,000/Month in Missed Revenue with Certus AI

$18K+/mo

Recovered from previously missed calls

10,000+

Calls answered by Certus

350+ hrs

Saved by staff no longer tied to the phone

Raul

Owner at Dirty Bird

How Dirty Bird Chicken N’ Waffles Went From Skeptic to Superfan with Certus AI

Read full case study

How Dirty Bird Chicken N’ Waffles Went From Skeptic to Superfan with Certus AI

90%

Call handle rate — consistent, every service

11 hrs/week

Saved by staff no longer answering phones

24/7

Calls answered even when the restaurant is closed

Virgil Avanzado

Owner at Boardwalk Pizza

How Boardwalk Pizza Captured $70,000+ in Orders and Freed 195 Hours of Staff Time with Certus AI

Read full case study

How Boardwalk Pizza Captured $70,000+ in Orders and Freed 195 Hours of Staff Time with Certus AI

$70,000+

In revenue captured through Certus AI

5,000+

Calls handled without a single staff member

195+ hrs

Of staff time saved and redirected to the floor

Spyros Marinos

Owner at Stations Restaurant and Catering

How Stations Restaurant Added Nearly Six Figures in Annual Revenue with Certus AI

Read full case study

How Stations Restaurant Added Nearly Six Figures in Annual Revenue with Certus AI

$2,500/mo

Saved in labour costs

$3,722/mo

Added in monthly upsells

95%

Of calls previously missed — now answered 24/7

Radley Kawamoto

General Manager at The Gatsby Hawaii

How The Gatsby Hawaii Recovered $8,354/Month in Missed Revenue with Certus AI

Read full case study

How The Gatsby Hawaii Recovered $8,354/Month in Missed Revenue with Certus AI

$8,354/mo

Saved from previously missed orders

38 hours

Saved per month by staff no longer on the phone

24/7

Calls answered even when the restaurant is closed

Ra Kadulo

Owner at Gold Coast Kitchen

How Gold Coast Kitchen Recovers $30,000/Month in Missed Revenue with Certus AI

Read full case study

How Gold Coast Kitchen Recovers $30,000/Month in Missed Revenue with Certus AI

$30K+/mo

Saved from missed calls

10+ hours/week

Saved by staff no longer answering phones

80% upsell rate

On every order

Frequently asked questions

We’ve answered some of the most common queries below to help you make an informed decision.

Still have questions?
We will get them answered.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

How will my kitchen receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Ready to recover the orders your team is missing?

Comparison

Tried an AI phone system before? What makes us different?

The devil is
in the details

Hey Jess, thanks for calling Romano's Italian Kitchen. So good to hear from you. What can I help you with today?

I’d like to reserve a table for 4 this Friday.

Hey Jess, thanks for calling Romano's Italian Kitchen. So good to hear from you. What can I help you with today?

I’d like to reserve a table for 4 this Friday.

Hey Jess, thanks for calling Romano's Italian Kitchen. So good to hear from you. What can I help you with today?

I’d like to reserve a table for 4 this Friday.

Hey Jess, thanks for calling Romano's Italian Kitchen. So good to hear from you. What can I help you with today?

Try this call for yourself

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Or Listen to a demo first

Play Demo

Fine Dining

Experience a table reservation in action

Fine Dining

Experience a table reservation in action

Fine Dining

Experience a table reservation in action

Fine Dining

Experience a table reservation in action

Fine Dining

Experience a table reservation in action

Fine Dining

Experience a table reservation in action